Imprint

In this space, the USER will be able to find all the information related to the legal terms and conditions that define the relationship between users and us as responsible for this website. As a user, it is important that you are aware of these terms before continuing your navigation. Dr. Stefan Kohlrausch. As the controller of this website, we are committed to process the information of our users and customers with full guarantees and to comply with the national and European requirements that regulate the collection and use of our users’ personal data. This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of July 11, 2002, on information society services and electronic commerce.

COPYRIGHT Photographs | Vector graphics

© Stefan Kohlrausch, Heini Soutamo-Kohlrausch, freepik.com, unsplash, Kaboompics & pxfuel
© freepik.com
– Home: bublikhaus, boryanam, devmaryna, Racool_studio, freepik, wirestock & nikitabuida
– Our practice: gpointstudio
– Our services: freepik, gpointstudio, jcomp, pch.vector, nikitabuida, 8photo & user18526052
– Footer: Terdpongvector

GENERAL TERMS OF USE

The present General Conditions regulate the use (including the mere access) of the pages of the web, members of the website https://www.petvetclinic.org including the contents and services made available on them. Any person accessing the website, https://www.petvetclinic.org (“User”) agrees to be bound by the General Conditions in force at any time of the portal https://www.petvetclinic.org.

PERSONAL DATA WE COLLECT AND HOW WE COLLECT IT

Read Cookie Policy

COMMITMENTS AND OBLIGATIONS OF USERS

The User is informed and accepts that access to this website does not imply, in any way, the beginning of a business relationship with https://www.petvetclinic.org. In this way, the user agrees to use the website, its services and contents without contravening current legislation, good faith and public order.
It is forbidden to use the website for illicit or harmful purposes, or that, in any way, may cause damage or impede the normal operation of the website. Regarding the contents of this website, it is forbidden:Reproduction, distribution or modification, in whole or in part, unless authorized by their legitimate owners;Any infringement of the rights of the provider or the legitimate owners;Use for commercial or advertising purposes.

In the use of the website, https://www.petvetclinic.org, the User undertakes not to carry out any conduct that could damage the image, interests and rights of https://www.petvetclinic.org or third parties or that could damage, disable or overload the portal (indicate domain) or prevent, in any way, the normal use of the website. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and therefore https://www.petvetclinic.org can not guarantee the absence of viruses or other elements that may cause alterations in computer systems (software and hardware) of the User or in their electronic documents and files contained therein.

SECURITY ARRANGEMENTS

The personal data communicated by the user to https://www.petvetclinic.org may be stored in automated databases or not, whose ownership corresponds exclusively to https://www.petvetclinic.org, assuming all the technical, organizational and security measures to ensure the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current legislation on data protection.
The communication between the users and https://www.petvetclinic.org uses a secure channel, and the transmitted data are encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that the confidentiality of the users is guaranteed.

CLAIMS

https://www.petvetclinic.org informs that there are complaint forms available to users and customers. The User may make claims by requesting a complaint form or by sending an email to info@petvetclinic.org indicating your name and surname, the service and / or product purchased and stating the reasons for your complaint.

The user/buyer may notify us of the claim, either via email to: info@petvetclinic.org, if desired by attaching the following claim form: The service/product: Purchased on: User’s name: User’s address: User’s signature (only if submitted on paper): Date: Reason for complaint:

CONFLICT RESOLUTION PLATFORM

In case it may be of interest to you, to submit your complaints you can also use the dispute resolution platform provided by the European Commission, which is available at the following link: http://ec.europa.eu/consumers/odr/.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

Pursuant to the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including its mode of making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of https://www.petvetclinic.org, are expressly prohibited. The user undertakes to respect the Intellectual and Industrial Property rights owned by https://www.petvetclinic.org.
The user knows and accepts that the entire website, including but not limited to text, software, content (including structure, selection, arrangement and presentation thereof) podcast, photographs, audiovisual material and graphics, is protected by trademarks, copyrights and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain. In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content on the web, you must notify this circumstance to https://www.petvetclinic.org indicating:

Personal data of the interested party owner of the allegedly infringed rights, or indicate the representation with which it acts in the event that the claim is submitted by a third party other than the interested party.
Indicate the contents protected by intellectual property rights and their location on the web, the accreditation of the intellectual property rights indicated and an express statement in which the interested party is responsible for the veracity of the information provided in the notification.

EXTERNAL LINKS

The pages of the web https://www.petvetclinic.org, could provide links to other websites and content that are owned by third parties. The sole purpose of the links is to provide the user the ability to access these links. https://www.petvetclinic.org is not responsible in any case for the results that may be derived to the user by accessing these links.
Also, the user will find within this site, pages, promotions, affiliate programs that access the browsing habits of users to establish profiles. This information is always anonymous and does not identify the user.

Information provided on these sponsored sites or affiliate links is subject to the privacy policies used on those sites and will not be subject to this privacy policy. Therefore, we strongly recommend Users to review in detail the privacy policies of the affiliate links.
The User who intends to establish any technical device link from your website to the portal https://www.petvetclinic.org must obtain the prior written permission of https://www.petvetclinic.org The establishment of the link does not imply in any case the existence of relations between https://www.petvetclinic.org and the owner of the site where the link is established, nor the acceptance or approval by https://www.petvetclinic.org of its contents or services.

DISCLAIMER OF WARRANTIES AND LIABILITY

The Provider does not grant any warranty and shall not be liable, in any case, for damages of any nature that may be caused by:

The lack of availability, maintenance and effective operation of the website, or of its services and contents;
The existence of viruses, malicious or harmful programs in the contents;
The illicit, negligent, fraudulent or contrary to this Legal Notice;
The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
The provider is not responsible under any circumstances for any damages that may arise from the illegal or improper use of this website.

APPLICABLE LAW AND JURISDICTION

In general, the relationship between https://www.petvetclinic.org and the Users of its telematic services, present in this web site, are subject to Spanish legislation and jurisdiction and to the courts.

CONTACT

Should any User have any questions about these Legal Conditions or any comments about the https://www.petvetclinic.org portal, please contact info@petvetclinic.org.

On behalf of Dr. Stefan Kohlrausch team we thank you for taking the time to read this Legal Notice.

Privacy

Responsible Person

Name: petvetclinic, Dr. Stefan Kohlrausch
Adress: C/Alhambra local 3, 18697 La Herradura (GR)
Phone: +34 60 99 77 564
Email: info@petvetclinic.org
Domain name: https://www.petvetclinic.org

Purposes – for what purposes do we process your data?

In compliance with the provisions of the European Regulation 2016/679 General Data Protection Regulation, we inform you that we will process the data you provide to:

• Manage the contracting of services you perform through the Platform, as well as the corresponding billing and delivery.
• Periodically send communications about services, events and news related to the activities developed by petvetclinic, by any means (telephone, mail or email), unless otherwise indicated or the user opposes or revokes his consent.
• To send commercial and / or promotional information related to the contracted services sector and added value for end users, unless otherwise indicated or the user opposes or revokes their consent.
• To comply with legally established obligations, as well as to verify compliance with contractual obligations, including fraud prevention.
Transfer of data to agencies and authorities, as long as they are required in accordance with legal and regulatory provisions.

Data categories – What data do we process?

Derived from the aforementioned purposes, petvetclinic manages the following categories of data:

• Identifying data
• Electronic communications metadata
• Commercial information data. In case the user provides data of third parties, he/she declares to have the consent of these and undertakes to transfer the information contained in this clause, exempting petvetclinic from any liability in this regard.
Nevertheless, petvetclinic will be able to carry out the verifications to verify this fact, adopting the measures of due diligence that correspond, according to the regulation of protection of information.

Legitimation – what is the legitimacy for the processing of your data?

The processing of data for the purpose of sending periodic newsletters (newslettering) on services, events and news related to our professional activity is based on the consent of the data subject, expressly requested to carry out such processing, in accordance with current regulations.
In addition, the legitimacy for the processing of data related to offers or collaborations is based on the consent of the user who sends his data, which can be withdrawn at any time, although this may affect the possible smooth communication and obstruction of processes you want to perform.
Finally, the data may be used to comply with the legal obligations applicable to petvetclinic.

Data Retention Period – How long will we keep your data?

petvetclinic will conserve the personal information of the users only during the necessary time for the accomplishment of the purposes for which they were gathered, while it does not revoke the granted consents. Subsequently, if necessary, it will keep the information blocked for the legally established periods of time.

Recipients – To which recipients will your data be communicated?

Your data will be able to be accessed by those suppliers who give services to petvetclinic, such as services of lodging, marketing tools and systems of content or other professionals, when the above mentioned communication is necessary normatively, or for the execution of the contracted services.

petvetclinic, has subscribed the corresponding contracts of order of treatment with each one of the suppliers who give services to petvetclinic, with the aim to guarantee that the above mentioned suppliers will treat your information in conformity with the established in the in force legislation.

They may also be transferred to the State Security Forces and Corps in cases where there is a legal obligation.

Banks and financial institutions, for the collection of services.
Public administrations with competence in the sectors of activity, when so established by current legislation.

Information Security – What security measures do we implement to protect your data?

To protect the different types of data reflected in this privacy policy will carry out the necessary technical security measures to prevent loss, manipulation, dissemination or alteration.

Encryption of communications between the user’s device and petvetclinic servers.
Encryption of the information in petvetclinic’s own servers.
Other measures that avoid the access to the user’s data on the part of third parties.
In those cases in which petvetclinic has service providers for the maintenance of the platform that are out of the European Union, these international transfers have been regularized attending to the commitment of petvetclinic with the protection, integrity and safety of the personal data of the users.

Rights – What are your rights when you provide us with your data and how can you exercise them?

You have the right to obtain confirmation as to whether or not petvetclinic is processing personal data concerning you.
You also have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. petvetclinic will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Likewise, you can exercise the right to data portability, as well as withdraw the consents provided at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

If you wish to exercise any of your rights, please contact info@petvetclinic.org.

Finally, we inform you that you can address to the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data.

Modification of the privacy policy

petvetclinic will be able to modify the present Policy of Privacy at any time, being published the successive versions in the Web site. In any case, petvetclinic will communicate with previous notice the modifications of the present policy that affect the users so that they can accept the same ones.

The present Privacy Policy is updated as of 27/12/2018 petvetclinic (Spain). All rights reserved.

If you wish you can also consult our Cookies Policy